Questions and responses
Custom questions
Section titled “Custom questions”You can ask guests extra questions as part of the RSVP: dietary requirements, song requests, which coach they are taking, anything you would otherwise be chasing by email. Add them from Manage Event → Questions.
Questions appear on the RSVP page, so the answer arrives with the reply rather than in a separate conversation.
Question types
Section titled “Question types”| Type | Use it for |
|---|---|
| Short text | A name, a song title, a seat preference |
| Paragraph | Anything that needs a sentence or two |
| Single choice | One option from a list you set |
| Multiple choice | Any number of options from a list you set |
| Yes / No | A straight answer, easy to count |
| Number | Nights staying, children coming, anything you will add up |
Choice questions take one option per line when you create them. Use them wherever the answers are knowable in advance: a Single choice between three menu options gives you something you can total, where the same question as Short text gives you forty spellings of “chicken”.
Required, and only if attending
Section titled “Required, and only if attending”Each question has two switches.
Required stops the RSVP being submitted without an answer. Use it sparingly. A required question that someone cannot answer is a person who abandons the form and never comes back to it.
Only if attending hides the question from anyone who declines. Worth turning on for most questions: there is no point asking someone what they want for dinner immediately after they have told you they are not coming.
Reading the answers
Section titled “Reading the answers”Answers arrive attached to each guest, alongside their RSVP and their dietary requirements, so a single view tells you who is coming and what they said.
This is where the value shows up. One screen with every dietary requirement on it is the difference between a caterer conversation that takes five minutes and one that takes an evening of scrolling through messages. Guest exports can include the answers, so the caterer can have the list rather than your summary of it.
Writing good questions
Section titled “Writing good questions”Two things worth doing:
- Ask only what you will act on. Every question is friction on the RSVP page, and friction lowers your response rate.
- Be specific. “Any dietary requirements?” gets “no” from people who then mention a serious allergy on the night. “Any allergies or dietary requirements we should know about?” does better.
Changing questions later
Section titled “Changing questions later”Editing questions after people have replied leaves you with answers to the old question and gaps for anyone who already responded. Get the questions right before you send invitations where you can.